We all have those difficult customers to whom we are required to sell. From the demanding, abrasive buyer to the individual who never seems to make a buying decision, we encounter challenging people on a regular basis. Part of the reason this happens is due to the disconnect we have because of conflicting personalities. Modifying your approach and style, even briefly, will help you better connect with your customers and prospects which means you will generate better sales.

Don't let the post office and media increase your marketing costs. You cannot stop marketing to your customers and prospects. What you can do, in fact I think what you are going to have to do, is use one of your most valuable assets to market for you. Your asset of customers.

I issued customers on my list a plastic buying card. It clearly stated on the back of the card that it was a buying card which entitled the named holder Preferred Credit Privileges. No one ever questioned that the plastic buying card was not a real credit card. I discovered when the customer is connected to your business they purchase more products and services more often.

Bad Business Assumption

Assuming You know The Perrception The Customer Has Of You

"Why do you guys always buy your candy from this candy store and not the one across the street?" The young boy replied as he pointed to the candy store across the street, "They take our candy away from us. Are your customers perceiving you as the one who adds to the value of their purchase or the one who takes the candy away? If you are not being perceived the way you want, do things to change the customer's and prospect's perception.

Twitter For Business

Five Chirpy Tips To Success

It is obvious is that Twitter is more than a teenage chat room. It is a tool that businesses can use to connect with their customer-base in an unobtrusive way. They can not only talk to the business, but also listen to what the customers need and meet those requirements before anybody else does. Let us see how.

The employee that contacts the customer face-to-face, so to speak, is the person who represents the business in the customers mind. If that representation is not a great experience for the customer, the business suffers.There are 4 things every employee can do to increase sales and profits for the business. Make it easy for your customers to make a buying decision from you.

Too often the difference between your business moving at the speed of molasses versus the speed of light is failing to ask your customers certain questions that will make a big difference in your business. Here are 5 important things all business owners should ask their customers.

The main steps to handling difficult customers are assurance, empathizing, encouragement of venting, and giving them choices. If they do not like the choices you present them, give them more choices or ask them how they would like the problem solved. Many times they will ask for less than you were willing to give.

Many sellers do the exact wrong thing in decreasing service when the economy is slow. Now is a great time to win new customers and sell more products and services and sell them more often to your present customers.To outrun the Bear, you do not have to be an Olympic champion. All you have to do is out service your competition.

You may think that you have good customers and high sales volumes, but when push comes to shove, you might actually be vulnerable. It is good that you have parameters, but if you rely solely on the numbers, you end up missing the bigger picture.