Many are wondering what 2014 is going to deliver for us. But instead of wondering, wouldn't it be great to KNOW what's coming? In other words why not take control of your 2014? This week. In fact today would be a good day to start!. Below is a set of questions that will really get you thinking. Thinking about what you want from 2014. Thinking about the actions you need to take to achieve it. I love this process and I hope you do too!

I read more and more these days about how happiness boosts success at work. In sales some research suggests that happier people make 37% more sales! I reckon there a few companies who would become very happy if they generated 37% more sales. Except it doesn't work that way round. It's no good someone who sells saying "When I sell loads more widgets I'll be happy" or "when I hit my sales target I'll feel great". You might get a mini high - but it will quickly fade! It works like this...

That one sentiment that at best holds people back. At worst it can kill a business.Even if some of your sales team are not saying this out loud, my experience is that several of them will be thinking it. I'd wager that if your company is not hitting its sales targets, at least 50% of the reason why will be because, whoever's job it is to sell, they won't believe that they can. And by carrying that belief around with them all day, it will directly affect their results...

This week's "Tricks of the Trade" is all about freshening things up a little - changing your thinking around sales and business. After all, are you doing the same things over and over again yet expecting different results? How about changing things around a little?

I've met some brilliant people in my line of work. Name a business sector and I've probably had the joy of meeting brilliant people within it. That's brilliant at 'what they do'. But, sooner or later they have to get good at what they don't do -- Sell. That's when many develop that well known condition RSS -- Reluctant Seller's Syndrome. Sometimes I think it's catching! The symptoms?

How good is your company when it comes down to passing your MOT tests? MOT? Moment...Of...Truth. Those occasions when you come into direct contact with your customers and potential customers. Those moments which, ultimately, determine what your customers think of you.

When you arrived at your workplace this morning, did you know exactly what you wanted to achieve today? Did you know what key outcomes you needed to accomplish before leaving this evening in order for you to congratulate yourself and say "that was a great day"? Go on...be honest...

I've just got back from meeting with my business mentor - and just had to share my enthusiasm for the brilliant support a fabulous mentor can provide! I'm fully confident that, through my mentor, I'm getting the advice, insight and unbiased support I need to realise the business goals we've set. How much help do you get in your business? We all need help now and again. Those who say they don't need it probably need it the most!!

I don't normally watch 'Match of the Day' on TV but it was on over the weekend and I overheard a premiership football player talk glowingly about his "visualisation coach" (he'd just scored the winning goal!) and how they work together as part of his match preparation. Visualisation as a tool for improving performance is growing fast. Not just sport. Visualisation is used more and more in business. It's a great tool for helping your sales people increase their sales success.

When you sell, it's really easy to talk about you, your company and how good your products and services are. Yet to do so would be a mistake.This approach will rarely work. The problems with this approach are that...