What comes up for you when you think about selling your services or products? Do you feel upbeat, positive and ready to share the wonders of what you do? Or do you feel dread, doubt, fear or a combination of negative emotions? You may have an armoury of selling skills but if you have negative emotions going on inside, this will get in the way of your sales success. The signs that negativity is working against you are...

Here's the scenario... You go to a party of a good friend at their house. It's not very lively but, hello, who's that over there, they look interesting. You decide to go over and introduce yourself. You ask one question -- and bam, the person talks for ten minutes without pausing for breath. They talk non-stop about them, their interests, their history, their achievements. They ask you nothing! How do you feel?

Cards on the table -- I'm a massive fan of mentoring! So it's a big yes for mentoring from me. We all need help now and again. Help in the form of unbiased support, a friendly prod to move things along, maybe just an understanding ear. I've found that those who say they don't need help often need it the most! Whatever your role, whatever your level, I'd strongly recommend you consider working with a mentor. I have a fabulous mentor myself and as a result feel like my business is getting the support it needs, when it needs it, to realise the goals we've set.

Companies are storing record cash amounts. They're hoarding their revenues for more rainy days ahead. They're spending little at the moment. They're making do. One day though -- one day they'll will be ready to spend big. Their cash reserves are colossal -- after all, profits have held up well and companies have cut out lots of costs. But when they do decide to spend, YOU have to be right up there in their consciousness, right in the forefront of their thinking, if you are going to maximise the inevitable opportunities that are going to arise. Well then -- are you ready? Have you got what it takes?

Frequently during my sales workshops I get asked "what's the biggest contribution to success?" Now that's a tough question to answer. There are so many things that determine whether you are destined for success. If I had to pick one, it would probably be taking ACTION. Without it, you will never get the results you want. I'm reminded of the quote 'All know the way; few actually walk it' (Bodhidharma). We're all guilty of not doing the stuff we know we should be doing. So if you're procrastinating on ACTIONS that you know will better your results, this exercise could really get you moving.

The language you use has a massive impact on your results. That goes for the language you speak, and the language that meanders around internally in your head. If you keep saying things are hard...guess what, it will be hard! You're instructing your brain to expect hard, expect tough...and so that's what it will deliver for you.

I'm always intrigued by the Sunday Times column "How I made it", tucked away in the Business section of that mammoth publication. This weekly, relatively short piece describes how someone, often against all the odds, has become extremely successful in their business. I thought I'd reproduce some of their words of advice here. They have often helped me. They might help you too. Here goes...

Have you heard of Brian Acton? I hadn't until last week. He co-founded the "WhatsApp" messenging service. Last week Facebook bought WhatsApp for $19bn. Brian Acton has a reported 15% stake and so walks away with $2.9bn - and is reportedly planning his next holiday! What's the connection?

Who is your inner critic? You know, that little voice in your head that says things like "you'll never hit your target this month" or "I told you so" or "you never were any good at presentations". We all have an inner voice. Your inner voice is effectively your unconscious mind and its primary function is to look after you and keep you safe, though it doesn't always feel that way does it? It's great when your inner voice is saying positive and empowering things to you. However, on many occasions, when it's actually trying to protect you, it can seem as if it's sabotaging you. Whose voice is it?

Whether your job is selling, or managing those that do sell, or a combination of the two, there's a fair chance you're working long hours. Maybe too long? Are you spending long hours on motorways way after 7pm driving to and from meetings? Are you burning the midnight oil draped over a laptop with a strong coffee trying to get everything done? Maybe both? How can you be brilliant at selling and managing in this state?