Many online retailers and marketers make a big mistake in not leveraging their thank you page as an opportunity to build a relationship with their customers and reinforce their brands. The customer experience involves more than just your website and content; it continues on to your thank you page and then to the delivery of your product and/or service, so why do so many neglect this important step in the middle?

Throughout history, fortunes have been made by people whose first big break came from a friend of a friend or a close contact. Long before computers and the internet, there was another way to make business connections - networking. By networking with others, you have the ability to open opportunities and make connections that could lead to your ultimate success.

In marketing, you have less than 8 seconds to grab the attention of your audience to compel them to continue on to read the rest of your copy. That is all the time you have to jolt the brain and connect with your reader to make them interested in what you are selling so it is important that your words scream out the right message right away.

With email communications achieving an all time high these days, many business owners neglect to use a very effective and proven sales method. Picking up the phone and calling somebody! Reaching out to potential customers, prospects and partners by phone can be the most successful and cost effective way to connect. Avoid being deleted, make sure your voice mail stands out.

When you think of professional athletes, mega stars or business icons; you naturally think of success and achievement. What most people don't realize is the journey that all of those folks had to take to get to where they are today included obstacles, challenges and hard times.

Each year many of set out with the greatest of intentions as we proclaim our New Year's Resolutions, but in order for us to know what we want to change, we must conduct a complete analysis of our lives and assess what we like, what we don't and more importantly what we want to change. If you were asked to reflect on your life would you find that you have been living in your life every day in complete control of it?

Many online retailers and marketers make a big mistake in not leveraging this simple tool. The customer finds your website, takes the time to surf around reviewing your products and decides to make a purchase, sign up for a whitepaper or register for a seminar only to be met with a simple and unbranded default thank you page that doesn't complete the entire customer experience.

Business that are successful usually have a marketing plan and most would tell you that while executing the plan has its challenges, developing the plan and deciding what to do and how to do it was the longest part of the process.

Too often the difference between your business moving at the speed of molasses versus the speed of light is failing to ask your customers certain questions that will make a big difference in your business. Here are 5 important things all business owners should ask their customers.

In the constant battle for customers coupled with a bad economy, is it any wonder that some of your competition is engaging in a price war? After all of your hard work, experience and service you offer, you are now forced to reduce your prices simply because your competition is offering rock bottom pricing? Hogwash!