Learn what being a member does for you
The Seller Styles
Learn the styles and take your free assessment
See a summary of all our programs and certifications
Certified Professional Sales Person (CPSP®)
Develop your potential as a certified sales professional
Certified Professional Sales Leader (CPSL®)
Grow your impact as a certified sales leader
Learn foundational sales behaviors, strategies, and skills
Power of Contact Marketing
Learn from marketing expert and author Stu Heinecke
Join the top 1% of sales professionals in the world.
Next Level Virtual Coaching
Join our ongoing dynamic virtual coaching community
Explore job postings from some of the best companies in the country looking for sales professionals
Daily Dose of Influence!
Enjoy our video series of influence tips and strategies
Leads To Growth
Dig into our podcast featuring industry leaders and experts
Learn from our high-level sales coaching video series
Women of Sales & Influence – Facebook Live Series
Be inspired by our Facebook Live series spotlighting top women influencers
Women of Sales & Influence – Video Blog
Enjoy valuable, high-level sales strategies to empower your sales goals
The Growth Quotient
You’ve heard about IQ, but what is your GQ?
Our Commitment to You
We are here to help your approach to sales, how you interact with others, and how you perform and execute
NASP Sales Blog
Learn from our member-submitted articles for sales professionals
Write For Us
Share your sales expertise and insights with our community
About Our CEO
Standards of Conduct
Common Questions and Answers
With the industrial sector facing a myriad of changes, various elements are required in leadership to steer the company in the right direction and harness the full potential of employees. In this article, we discuss different leadership skills needed in 2019 and their essence in the management of companies.
1. Emotional intelligence
To ensure that each employee performs optimally, being able to read underlying emotions and to manage your feelings is paramount. What makes emotional intelligence essential to leadership skills is the ability to use and guide emotions to a common goal.
As a result of improving your emotional intelligence, you can learn your decision making process thus reaching informed decisions. Also, discovering one’s behavioral patterns helps to master the thought process and control negative emotions thus making sound decisions that are not influenced by fear or anxiety.
2. Conflict resolution
Owing to the difference in ideas and beliefs of employees in the workplace, conflicts are bound to erupt. As a leader, being able to spot causative agents to conflict and averting friction among employees.
To master the signs and steps for conflict resolution, a leader should enroll in a skill-building training programfocused on conflict resolution in the workplace. By increasing collaboration in the workplace, employees can reach unbiased solutions and reach the companies goals.
3. Critical thinking
To avert challenges in the industry, a leader requires critical thinking skills to access various approaches and allocate resources to reach optimal solutions.
To make the most of critical thinking, leaders are required to take online IT training to boost their command on technological advancements in the market.
4. Negotiation skills
Since a leader is a central factor in determining the success or failure of a company, being able to land deals and bring initiative in the workplace is an essential leadership skill. With negotiation skills, a leader can handle conflict resolution and rally the workforce to achieve company objectives.
By participating in negotiation skill-building training, a leader can strategize the companies operational plan and increase profit margins.
A differentiating factor between good leaders and visionaries is the ability to guide team members and help them realize their best versions. As a result of empowering your employees and harnessing their full potential, leaders can commit to one course and solve issues with ease.
6. Technical skills
To become an efficient leader, being able to map the companies plan and assign tasks to employees is mission critical. To manage a company’s resources, online IT training is of must give the various aspects of a business that have been shifted to the online scope.
Also, a leader is required to gauge the abilities of their workforce hence reaching solutions on optimal resource allocation.
7. Communication skills
When addressing colleagues and meetings, leaders are needed to assert their power without disrespecting their counterparts. To do this, communication skills come in handy as they help one concisely pass orders along the business structure.
To muster their communication skills, leaders are required to engage in online IT training to learn how to use communication media effectively. Due to excellent communication skills, leaders can persuade the employees to take action and also influence change in the workplace.
8. Planning and delivery
By sharpening time management and critical thinking skills, leaders can react to changes in the market and plow the maximum profits. As a result of proper planning, a company can improve its production methods and every risky investment.
To become efficient in planning and delivery, leaders are required to build IT careers, therefore, enabling them to forecast on various changes and plan various business elements effectively.
9. People management skills
To become a leader, you must be able to convince your team to work towards achieving a common goal. Due to the difference in reasoning and beliefs, convincing people to work towards your objectives calls for good people management skills.
Also, a team leader should spot poorly performing individuals and take appropriate action to hasten the progress of a company. Among the leadership skills that constitute effective team management include, recruiting employees, team management and effective resource allocation.
10. Cultural intelligence
Depending on the location and workforce of a company, the methods of operation and service delivery may differ. As a leader, being adept with the cultural beliefs and corporate regulations of a location is paramount as it helps in decision making and steering the company to success.
To study the cultural aspects, consider engaging locals and existing companies thus having an easy time getting into the business.
It takes a lot of fine-tuning and refinement to make a good leader. By acquiring the above-mentioned leadership skills, a leader can improve the productivity of their workforce and avert losses. Even better, these skills increase the resourcefulness of a company thus helping companies realize their goals.
About the author