You may think that you have good customers and high sales volumes, but when push comes to shove, you might actually be vulnerable. It is good that you have parameters, but if you rely solely on the numbers, you end up missing the bigger picture.
As I walk out of my front door each day, I take a moment to scan the neighborhood. For the longest time, I only saw shades of grey and white as we wait for the snow to melt. On this particular day, when I scanned up and down the street, I noticed to see the beginnings of spring:color!
An ugly incident can ruin our entire day. Not only that, but there is usually some damage that can be done to the company by the angry customer. A difficult and angry customer is one of the most intense challenges you'll face. Implement these nine tips and watch yourself grow in confidence as you expertly handle these hot situations.
Unless regularly replaced by new customers, your business will inevitably dwindle. If you are going to thrive, you must replace and add to them. The more information you can obtain about a prospect, and the closer you bring him/her to doing business with you in the early stages of the relationship, the further ahead you are.
As business owners, we get into business with the best of intentions and a passion for what we want to do to earn a living and then we are faced with the reality that we must have sales in order to ring our registers and put food on our tables.
How old are you? Don't think of the answer! If you are like most people, by this point the answer has crept into your mind and oozed out into your consciousness. That's the ultimate power of a question. When someone asks a question, you think of the answer. Imagine the power of a more significant question, or better yet, a series of significant questions, to direct and influence the thinking of your customers.
Pickles are those special extra things you do to make people happy. It's a special phone call you make to your customer or a handwritten thank you note that you include with every order .So when something goes wrong with a transaction and you are not sure what to do? Give them the pickle!
Salespeople who see themselves as "good problem solvers" naturally look around for problems to solve. In fact, many of the best salespeople don't look for problems to solve, they create discontent in their customers by showing them better ways to do things. Let's consider ourselves people who can put together our products and services into offers that give the customer what he/she really wants.
Turning prospects in to customers is a big challenge many business owners face especially when they are not skilled in the selling process. But having customers is necessary to grow your business so here are 7 simple secrets to turning prospects into customers.