Membership Overview
Learn what being a member does for you
The Seller Styles
NASP Programs
Catalog
See a summary of all our programs and certifications
Online Certifications
Certified Professional Sales Person(CPSP®)
Develop your potential as a certified sales professional
Certified Professional Sales Leader(CPSL®)
Grow your impact as a certified sales leader
Certified Master Sales Professional (CMSP®)
Join the elite group of sales professionals and leaders
Certified Master Sales Trainer (CMST®)
Online Programs
Advanced Sales Influence (ASI)
Take your influence and leadership to the next level.
Certified Professional Sales Associate (CPSA®)
Learn foundational sales behaviors, strategies, and skills
Power of Contact Marketing
Learn from marketing expert and author Stu Heinecke
ProSeries Programs
Join the top 1% of sales professionals in the world.
Next Level Virtual Coaching
Sales Mastery
Join our ongoing dynamic virtual coaching community
Career Center
Explore job postings from some of the best companies in the country looking for sales professionals
Training Resources
Daily Dose of Influence!
Enjoy our video series of influence tips and strategies
Leads To Growth
Dig into our podcast featuring industry leaders and experts
Coaches Corner
Learn from our high-level sales coaching video series
Women of Sales & Influence – Facebook Live Series
Be inspired by our Facebook Live series spotlighting top women influencers
Women of Sales & Influence – Video Blog
Enjoy valuable, high-level sales strategies to empower your sales goals
Sales Resources
The Growth Quotient
You’ve heard about IQ, but what is your GQ?
Our Commitment to You
We are here to help your approach to sales, how you interact with others, and how you perform and execute
Articles
NASP Sales Blog
Learn from our member-submitted articles for sales professionals
About Our CEO
Standards of Conduct
Testimonials
Common Questions and Answers
Contact
by Alen Mayer
Have you ever felt weird in your business environment, like you don’t fit in? Do you hear people (or your manager) saying to you that you need to change, to speak up, to speak louder and be more assertive? Have you ever been labeled “shy” when you’re really just introverted?
It’s not a given that because you’re quiet, you’re shy… or that you’re an introvert. There are shy extroverts and outgoing introverts! (Yes, even in the sales environment!)
So how can you tell which you are — shy, or introverted?
Shyness is being reserved and avoiding contact with others either because of fear or just by a person’s nature. Shy people are often very awkward and extremely self-conscious in social situations, often avoiding eye contact and making interactions as brief as possible.
Shy people are often insecure, but sometimes it’s not insecurity or lack of self-confidence, but simply an unassertive nature that causes them to avoid contact with more assertive personalities.
However… none of these traits are necessarily indicative of introversion!
There are many examples of friendly, personable, outgoing introverts. The difference is, that introverts LIKE people — a lot — and they ENJOY social interaction… to a point… within limits. What makes an introvert is simply their way of “recharging their batteries” and the introvert’s way is through solitude and peace and quiet, which is why they may appear “shy” — honestly, they would love to continue the conversation or be involved, but they physically and mentally cannot handle that much social stimulation (unless they’re extremely well-rested and charged up).
You can be a “people person” and still be an introvert. And, you can be very, very successful, and still be an introvert in sales and business in general.
If you are not sure if you are an introvert or an extrovert, complete this sales quiz on my website.
About the author