Too often the difference between your business moving at the speed of molasses versus the speed of light is failing to ask your customers certain questions that will make a big difference in your business. Here are 5 important things all business owners should ask their customers.

Here are 10 sales training tips that will help you to win more business...

Having trouble getting your voicemail messages returned? By using these scripted, proven messages you'll be giving yourself the best chance to hear back from your prospects and clients. And remember, even if their answer is no, that's a lot better than chasing unqualified prospects who are never going to buy.

Too many salespeople feel that they have to point out a customer's mistake or get in the last word to show the customer how much effort went into solving a problem. Even if you do win the battle, there is a good chance you will lose the war. That means your customer will find a reason to jump ship and shift their business to one of your competitors. Are a few last words that make you feel better worth that loss?

In selling and in networking we are told that asking questions is the right thing to do. And it is. But how do you stop your questions turning into an interrogation of your prospect?

No one likes rejection. I don't know of any person who likes to hear the word "NO". It is a must to ask for the sale, because as Hockey player great Wayne Gretzky says, "You miss 100 percent of the shots you never take."

One of the most rote sales functions is prospecting. Sales managers have an opportunity to reduce this pain and make the exercise fun. The team that wins the championship isn't necessarily as skilled as the others, but they are driven to achieve. Get creative and inspire your team to crush the tomato!

Our rapidly changing world constantly demands new methods, techniques, habits and routines. Over the years, I've seen some regularly occurring patterns develop - tendencies on the part of sales people to do things that detract from their effective use of time. Correct them, and you'll be well on your way to dramatically improved results.

You shouldn't just give a price. If you do, you're giving away all control and leverage of the sale.You should qualify for interest and then decide, based on their answers, whether to give out a price or not.

The main steps to handling difficult customers are assurance, empathizing, encouragement of venting, and giving them choices. If they do not like the choices you present them, give them more choices or ask them how they would like the problem solved. Many times they will ask for less than you were willing to give.