Learn what being a member does for you
The Seller Styles
Learn the styles and take your free assessment
See a summary of all our programs and certifications
Certified Professional Sales Person(CPSP®)
Develop your potential as a certified sales professional
Certified Professional Sales Leader(CPSL®)
Grow your impact as a certified sales leader
Certified Master Sales Professional (CMSP®)
Join the elite group of sales professionals and leaders
Advanced Sales Influence (ASI)
Take your influence and leadership to the next level.
Sales Success Principles
Learn foundational sales behaviors, strategies, and skills
Power of Contact Marketing
Learn from marketing expert and author Stu Heinecke
Join the top 1% of sales professionals in the world.
Next Level Virtual Coaching
Join our ongoing dynamic virtual coaching community
Explore job postings from some of the best companies in the country looking for sales professionals
Daily Dose of Influence!
Enjoy our video series of influence tips and strategies
Leads To Growth
Dig into our podcast featuring industry leaders and experts
Learn from our high-level sales coaching video series
Women of Sales & Influence – Facebook Live Series
Be inspired by our Facebook Live series spotlighting top women influencers
Women of Sales & Influence – Video Blog
Enjoy valuable, high-level sales strategies to empower your sales goals
The Growth Quotient
You’ve heard about IQ, but what is your GQ?
Our Commitment to You
We are here to help your approach to sales, how you interact with others, and how you perform and execute
NASP Sales Blog
Learn from our member-submitted articles for sales professionals
Write For Us
Share your sales expertise and insights with our community
About Our CEO
Standards of Conduct
Common Questions and Answers
How to Behave Professionally On and Off the Clock
In many industries, corporate culture has changed a lot. A generation ago, most companies emphasized a strict formal dress code; calling people sir, ma’am, and boss; or an in-at-9-a.m., out-at-5-p.m. mentality, workplaces these days are more relaxed. Startup culture has pervaded and few industries maintain their buttoned-up attitudes and environments, but that doesn’t mean employees shouldn’t still be professional in the workplace.
Here are some tips for how to behave professionally at work, and even at home after you’ve finished for the day.
An office full of perks, snacks and games can seem a like a lot of fun, but at the end of the day, it’s still a workplace, not a playground. There may be a ping pong table in the main conference room, but focus should always stay, foremost, on the projects and tasks at hand. Getting those workplace benefits are great, but only if they’re earned through legitimate work.
Resist the Office Gossip
Catching up with coworkers is one thing, but badmouthing someone else in the office is quite another. Continually gossiping about a colleague, team member or boss can quickly come back to bite you. Kick the habit by shifting the subject to something unrelated to work, or turn negative talk about someone into a positive statement.
Separate Work and Life
Everyone has things going on outside of the office. Do your best to keep them outside the office. Try not to take personal calls, check personal emails, social media or messages, but if you do have to address something, make it quick.
No matter what you have going on in your personal life, it shouldn’t affect the work you’re doing at the office. The same applies to your home life; don’t bring the office home with you. Whether you had a bad day or a great day, your family deserves your full attention. Maintain your work/life balance as best you can.
Avoid Peer Pressure
We often associate peer pressure with being a kid, but peer pressure surrounds you throughout life. It isn’t something you just outgrow after high school, and peer pressure can even follow you into the workplace.
It’s okay to have a drink or two at a happy hour with colleagues, or to spend a little extra on a business dinner, but don’t overdo it. Some employees will try to take advantage of expense policies or have a few too many at cocktail hour, but keep it professional by making good choices and respecting the company you work for. . It is also always possible to party with your colleagues without the intake of alcohol.
Look Your Best
You don’t have to wear a suit and tie every day, or a skirt and high heels, but put your best foot forward. Wear what you feel comfortable in, which presents who you are professionally. At a creative ad agency, that might mean wearing sneakers and jeans, but for a client-facing sales organization, that might mean an updated suit with no tie. Consider what your job’s main focus is, and dress for that.
Think Before You Speak
Voicing your opinions in the workplace, especially in the current working atmosphere, is usually encouraged, and many businesses take what their employees say to heart. However, you should still maintain a mental filter before you start spewing all your thoughts. If you get into debates and stand-offs over every issue you have an opinion on, people around you may start to think you’re challenging them or you’re not a team player.
This can ultimately lead to your being ignored in the office, even if you have a legitimate concern or point to make. Resist the urge to complain and overstate your thoughts. You’ll keep the respect of others, and it will help you out in the long run.
Prosper at Work and at Home
Even in today’s more laid-back environment, being professional, both in the workplace and out of it, isn’t difficult. A little common sense will take you a long way in a professional setting.
About the author