From time to time you feel the need to sit down with one of your team to have one of 'those' conversations. You know the type. The tough love conversation that may be a little uncomfortable but is absolutely the right thing to do! It's one of those leadership activities that many sales leaders find difficult despite knowing that it is the only way to move someone from stuck to unstuck. Normally it's because us humans don't want to upset people, to appear unkind or make people feel uncomfortable.