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Common Questions and Answers
The first thing you should do is relax. Take a deep breath. Just because they haven’t gotten back to you doesn’t necessarily mean they aren’t still interested, nor does it mean they aren’t going to still be a deal. Some won’t, but some still will. It’s frustrating, I know, but there are a couple of things to understand and to do so let’s take it from the top:
Subject Line: Our meeting
So sorry we missed each other today – I know how time can get by us. When you have a moment, please shoot me an email back suggesting some better times later this week or next that would be better for us to connect.
You can either respond to this email or leave me a quick message here (your number).
Looking forward to hearing back,
The best rule of thumb is to acknowledge what your prospect is going through and to never pressure them. Always let them set the best time/days to reconnect. If you are persistent and respectful in this way, real prospects will always get back with you and let you know.
Subject line is: “Should I stay or should I go?”
“_________ I haven’t heard back from you and that tells me one of three things:
Please let me know which one it is because I’m starting to worry… Thanks in advance, and I look forward to hearing back from you.”
Following these four steps should restore you to sanity in regards to your sales cycle. Remember, closing a sale is a process and you must let it unfold in the way that best suits the buying habits of your prospect or client. Don’t be desperate, don’t pressure, and don’t let your prospect see you sweat. Instead, use the four steps above to deal with the process professionally and confidently. That attitude will come across to your buyer and they will respond accordingly.
About the author
Do you have an underperforming inside sales team? Talk to Mike to see how he can help you and your team reach your revenue goals. To learn more about Mike, visit his website: http://www.MrInsideSales.com