A prospect's body language will tell you a great deal about how she is reacting to your sales presentation.

Salespeople who see themselves as "good problem solvers" naturally look around for problems to solve. In fact, many of the best salespeople don't look for problems to solve, they create discontent in their customers by showing them better ways to do things. Let's consider ourselves people who can put together our products and services into offers that give the customer what he/she really wants.

Knowing how to negotiate is a crucial life skill. It's even more important if you happen to be in sales, since negotiation will enter into most sales processes at one point or another.

Sending a thank-you note may be considered old-fashioned today, but it's one unfashionable habit that salespeople would be wise to adopt.

Yet more tips and advice on how to give a strong presentation, whether it's for a prospect or for your boss.

Public speaking isn't easy, even for salespeople. Here are a few suggestions that will make your presentations go more smoothly.

Most sales follow roughly the same pattern. It's a cycle of seven different steps, starting with prospecting and ending when you ask your new customer for referrals. Mastering each of these seven stages of sales is crucial. If your sales all tend to stall at the same point -- for example, you have trouble closing -- then you probably need to work on the skills related to that stage.

Objections aren't a problem, as most salespeople think. Instead they're a sign that the prospect is interested enough to raise the issues that occur to him. So responding well to an objection and doing it in a respectful manner can be a huge step towards closing the sale. Here's a strategy for coping with any objection that your prospects might throw at you. [...]