New 'digital listening tools' are providing organizations with greater insight into the sales pipeline than ever before. By leveraging comprehensive, real-time analytics, sales reps can see how a proposal moves through the pipeline, identify all decision makers, and learn about customer hot buttons to keep sales on track.

Every sales manager wants to know how to speed up their team's efficiency. Here are a few processes your team might be wasting time on and how automating these processes make them more efficient.

The success of sales force automation software largely depends on its acceptance by the sales team. Find out how you can motivate your sales representatives to use the CRM.

Today customers are more informed -- they check prices, compare services and read reviews online before making a purchase. Advent of internet and thereafter of social media has completely transformed the way customers used to think/behave.