Keep Calm Communicate and Become an Effective Leader

How to become an effective leader in your company and drive results

Whether you are an aspiring executive or in a support role in the workplace, successful interaction and effective communication skills are a key ingredient to business success. The art of excelling in communication builds better relationships, harnesses a sense of community within the workplace, increases employee retention and maximizes productivity within an organization.

In today's economic climate consumers are scrutinizing their purchases and attempting to cut their spending. Severe pessimism of the economic climate and spending instability has triggered a shift toward thrifty consumer spending and strengthened expectations of customer satisfaction of products, goods and services. [...]