Did you know that, without meaning to, you're turning away up to 40% of your potential customers? Let me explain. In a nutshell, when choosing products or services, your customers will be motivated by one of two things; pleasure or pain. Never is the pain and pleasure principle more apparent than in the selling arena. What about your customers?

Influence is the key to achieve sales success for individual performers or when leading a sales team. This article provides practical tips on how to increase sales and profitability whether you work at a retail car dealership or sell B2B products and services.

The strengths of introverts vary but most have common traits. They are successful and they are proud of their accomplishments. Acknowledge their success and take an interest in helping them grow their business or solve a problem. And, while this may be difficult, do not oversell them or appear in a rush to get the order. You are building a relationship to nurture well after the sale is complete.

Being judged even when you don't say a word. Your staff, your colleagues, your customers, your potential customers, even your family are all forming a view of you -- even when you haven't spoken. Because you're still communicating.

From Employee to Entrepreneur

Creating Success for Herself, One Cup at a Time

Charisma DeZonie isn't just selling you coffee. She's selling you a lifestyle, and with Organo Gold as her home-based business of choice, she's on a mission to caffeinate and transform the entire world.

Have you ever felt weird in your business environment, like you don't fit in? Do you hear people (or your manager) saying to you that you need to change, to speak up, to speak louder and be more assertive? Have you ever been labeled "shy" when you're really just introverted?

No. No way. In fact our own weekly enewsletter (thank you for reading this!) goes from strength to strength. That's if your measurement criteria for a successful newsletter includes the number of those signing up to receive it, the numbers opening it, the numbers reading it -- and the amount of favourable comments received. Oh and the number of enquiries we receive through it too. Yes, actual leads each week, even though we don't promote anything within the newsletter (ok then maybe a teeny weeny bit at the bottom sometimes!) So I remain convinced that a company newsletter could be a very powerful contributor to helping your company achieve its strategic goals. Fundamental rules of newsletters...

Many are wondering what 2014 is going to deliver for us. But instead of wondering, wouldn't it be great to KNOW what's coming? In other words why not take control of your 2014? This week. In fact today would be a good day to start!. Below is a set of questions that will really get you thinking. Thinking about what you want from 2014. Thinking about the actions you need to take to achieve it. I love this process and I hope you do too!

The Rise of the Procurement Executive

The Top 9 Procurement KPIs you must understand to sell to enterprise

The Chief Procurement Officer is a powerful force in most forward thinking medium to large enterprises. Procurement teams manage themselves according to very specific and quantifiable key performance measurements, which you need to understand and align your enterprise sales strategies with. These KPIs in turn become the benchmarks for supplier evaluation, as well as contract negotiation and renewal. This article details the top nine KPI's for todays modern procurement teams.

I read more and more these days about how happiness boosts success at work. In sales some research suggests that happier people make 37% more sales! I reckon there a few companies who would become very happy if they generated 37% more sales. Except it doesn't work that way round. It's no good someone who sells saying "When I sell loads more widgets I'll be happy" or "when I hit my sales target I'll feel great". You might get a mini high - but it will quickly fade! It works like this...