Learn what being a member does for you
The Seller Styles
See a summary of all our programs and certifications
Certified Professional Sales Person(CPSP®)
Develop your potential as a certified sales professional
Certified Professional Sales Leader(CPSL®)
Grow your impact as a certified sales leader
Certified Master Sales Professional (CMSP®)
Join the elite group of sales professionals and leaders
Advanced Sales Influence (ASI)
Take your influence and leadership to the next level.
Sales Success Principles
Learn foundational sales behaviors, strategies, and skills
Power of Contact Marketing
Learn from marketing expert and author Stu Heinecke
Join the top 1% of sales professionals in the world.
Next Level Virtual Coaching
Join our ongoing dynamic virtual coaching community
Explore job postings from some of the best companies in the country looking for sales professionals
Daily Dose of Influence!
Enjoy our video series of influence tips and strategies
Leads To Growth
Dig into our podcast featuring industry leaders and experts
Learn from our high-level sales coaching video series
Women of Sales & Influence – Facebook Live Series
Be inspired by our Facebook Live series spotlighting top women influencers
Women of Sales & Influence – Video Blog
Enjoy valuable, high-level sales strategies to empower your sales goals
The Growth Quotient
You’ve heard about IQ, but what is your GQ?
Our Commitment to You
We are here to help your approach to sales, how you interact with others, and how you perform and execute
NASP Sales Blog
Learn from our member-submitted articles for sales professionals
Write For Us
Share your sales expertise and insights with our community
About Our CEO
Standards of Conduct
Common Questions and Answers
If you work in a job where you regularly have to make business calls, or if you simply want to know how to make a good first impression over the phone, then knowing how to leave a professional voicemail is essential.
On the surface, leaving a voice message seems like a relatively simple task. But there is more to it than you might think!
This article will explain what to say in a voicemail and how to say it, providing you with our six top tips for leaving professional voice messages. If you’re interested to find out more, then read on!
Whether you’re calling to secure an interview for a new job or phoning a prospect to convince them to meet for a product presentation, knowing how to leave professional voicemail messages is extremely important.
We’d go so far as to call it an essential.
Communicating over the telephone has dwindled in popularity over the past few years, what with the rise in email and instant messaging.
Nonetheless, leaving a professional voicemail drastically increases your chances of making a good impression and securing a return call from your client, colleague, or potential employer.
Even though voicemails are a simple part of everyday life, sometimes leaving someone a voice message in a professional context can still be a bit daunting.
Many people wonder what to say in a voice message to ensure they make a great first impression and hear back from the recipient.
Others may have an idea of what to include in their message, but fear that they don’t come across as professional.
If you’re someone who struggles to make phone calls or if you’re not sure how to leave voicemail messages that will leave a good impression, check out these tips!
One of the best pieces of advice when it comes to leaving voicemails is to use a script. All too often, voicemails are punctuated with useless filler words that take away from the caller’s message.
Either that or the caller goes on rambling digressions, taking them away from their main point.
When leaving a voicemail, script what you’re going to say in advance. Ideally, you should have script templates prepared for different kinds of calls.
Sticking to this script will help you stick to the point and cut out any “umming and ahhing.”
When you leave a voicemail message for someone, you should always begin by introducing yourself.
If you’re calling someone you already have a rapport with, you can just use your first name. Otherwise, you may want to include your surname, too.
If you have to leave a message on behalf of your company, make sure you state your company name, as well.
Once you’ve given your name, you can then introduce the reason why you’re leaving a voicemail message. Examples of this are:
When you leave phone messages, you should always remember to talk slowly.
Over the phone, we all tend to talk a little too quickly, especially when nervous.
To make sure you sound professional when leaving phone messages, slow your speech right down. This handy tip is useful in public speaking, too.
A good rule of thumb is to speak even more slowly than you think you need to, even if it feels strange.
Try recording yourself and listening back to the audio file to see how you’ll sound when you leave voicemail messages for people.
When leaving a voicemail, be sure to keep things short and to the point to keep the listener engaged.
Ideally, you should be able to sum up the reason for your call in a few short sentences, with your message lasting no longer than thirty seconds. As we’ve already advised, when leaving a voicemail, script what you want to say in advance.
This will keep you from deviating from your point, which will help you keep your message short and sweet.
Hopefully, if you follow our other tips on how to leave a voicemail message, this will encourage the recipient to call back for more detailed information!
So far, this article has mostly discussed what to say in business voicemail messages. But when it comes to leaving professional-sounding voicemails, your delivery is just as important as what you have to say.
Whenever you have to leave a voicemail message, be sure to adopt a warm but professional tone.
You shouldn’t come across as overly informal, but also should try not to sound cold or unfeeling. For example, when thinking about how to end a voicemail, consider using friendly phrases like, “Looking forward to hearing from you!”
At last, we come to the final item on this list: how do you leave a voicemail with a good ending? Here are a few bits of advice:
As this article has shown, there’s more to leaving professional voicemails than you might think. If in the past you’ve struggled on the phone or have left a voicemail message that has never received a response, don’t despair!
Making a few minor changes to your approach can drastically improve your results.
To that end, we hope that our advice on how to leave a voice message has proved useful to you!
Remember these tips when drafting voicemail scripts of your own and you are bound to see impressive results.
About the author