Membership Overview
Learn what being a member does for you
The Seller Styles
NASP Programs
Catalog
See a summary of all our programs and certifications
Online Certifications
Certified Professional Sales Person(CPSP®)
Develop your potential as a certified sales professional
Certified Professional Sales Leader(CPSL®)
Grow your impact as a certified sales leader
Certified Master Sales Professional (CMSP®)
Join the elite group of sales professionals and leaders
Certified Master Sales Trainer (CMST®)
Online Programs
Advanced Sales Influence (ASI)
Take your influence and leadership to the next level.
Certified Professional Sales Associate (CPSA®)
Learn foundational sales behaviors, strategies, and skills
Power of Contact Marketing
Learn from marketing expert and author Stu Heinecke
ProSeries Programs
Join the top 1% of sales professionals in the world.
Next Level Virtual Coaching
Sales Mastery
Join our ongoing dynamic virtual coaching community
Career Center
Explore job postings from some of the best companies in the country looking for sales professionals
Training Resources
Daily Dose of Influence!
Enjoy our video series of influence tips and strategies
Leads To Growth
Dig into our podcast featuring industry leaders and experts
Coaches Corner
Learn from our high-level sales coaching video series
Women of Sales & Influence – Facebook Live Series
Be inspired by our Facebook Live series spotlighting top women influencers
Women of Sales & Influence – Video Blog
Enjoy valuable, high-level sales strategies to empower your sales goals
Sales Resources
The Growth Quotient
You’ve heard about IQ, but what is your GQ?
Our Commitment to You
We are here to help your approach to sales, how you interact with others, and how you perform and execute
Articles
NASP Sales Blog
Learn from our member-submitted articles for sales professionals
About Our CEO
Standards of Conduct
Testimonials
Common Questions and Answers
Contact
by Briana Hilton
Image Source: Unsplash
The average amount of content consumed on a daily basis has doubled in the past year, according to DoubleVerify. For people in sales, content consumption is something to take notice of — especially when it comes to effectively closing a sale. Content, as a whole, has changed how sales can be done. The point is to consider how that change applies to sales professionals: after all, there are some very real links between content, marketing and sales.
The content in social media influences about 71% of consumer decisions, according to GlobalWebIndex. What this means for salespeople is that the content that their companies or content departments put out on social media has a big chance to affect whether a consumer will actually push through with a purchase or not. As such, it is crucial to take careful note of which sort of content on social media channels will put their product or service in a good light — especially in the e-commerce industry. As salespeople are also at the forefront of interacting with potential clients, they have a good opportunity to find out which content features gain the approval of consumers. This includes better accessibility for the online store, which should meet the Web Content Accessibility Guidelines (WCAG) in order to include a wider market and secure sales in the future.
For sales professionals who have been worried about how to generate more interest from potential clients, content is an effective way to address that. Around 85% of marketers report that video content is a highly effective way to gain attention online, according to Animoto. Video content helps to establish a brand’s identity, so passive consumers may become gradually exposed, and even turn into active consumers because of video content. The advent of live streaming enables fresh and highly interactive content to go out and reach more consumers than traditional modes of content. Live streaming gives salespeople real-time metrics on the market they can sell to. A viral video can effectively change the public’s perception of the service or product, so it is crucial that video content is developed carefully.
Content, when used right, can provide a significant boost to overall sales. Some good examples of proper utilization of content are calls-to-action and product trials. These were present in the infomercial for Flex Tape, in which consumers were taught how to use the product, and there were calls-to-action to get consumers to purchase products in the future. Properly used content can also lessen the need for paid advertising, so sales professionals have one less thing to consider for their budget planning. It also provides clients with more touch-points to better understand the product before making a decision to buy or pass.
It is clear that content currently plays a critical role in generating sales. It has also effectively changed how companies are engaging with their audiences. Any salesperson who wants to do their job well should pay careful attention to how content is perceived and utilized. It also pays to further familiarize yourself with new content techniques so that you may further use them to boost your sales moving forward.
About the author