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Influencers Invited Sales Blog

How to Use Customer Support to Close the Sale

Every business wants to sell as many products as possible to make a profit. But with all the competition on the market today, it’s not enough to have an exceptional product. You have to find other ways to boost sales, such as enlisting the help of your customer support team. Though often thought of as […]

What Is the Buyer’s Journey? A Guide to Understanding the Consumer’s Buying Process

The sales industry has changed in a way that has never been seen before: today, buyers have access to a vast wealth of information that was previously unavailable to them. This is what makes the buyer’s journey so important. This means you’re not just interacting with them as if they’re ready to buy right now. […]

The Answer Is Always “NO” Until You Ask For The Sale

So, you’ve successfully found and qualified a viable prospect and have just completed a successful sales presentation—fantastic! But your sales journey is not over yet. While prospecting and qualifying are frequently cited as the trickiest part of sales, closing deals is by no means a walk in the park. In fact, the average close rate […]

Effective Tactics to Increase Customer Lifetime Value in Ecommerce.

Image source: Unsplash When starting an ecommerce business, knowing what you need to do to secure the success of your undertaking is quite simple. Essentially, there are three goals you need to go after: Raising awareness about your products and services. Building brand authority and credibility. Acquiring new customers. However, after an initial period of […]

Project Management Tools To Stay Organized While Managing Long-Term Projects!

Image source: Pexels Feeling stressed about a project? Finding it hard to stay on top of things?  The great thing about working in the 21st century is there’s an online tool for everything. Managing a project requires you to wear so many different hats, it’s really important that you find tools that a) help you […]

How can CRM data analysis help you grow business sales?

Image source: Pexels CRM data analysis helps you better understand how you are engaging with leads and customers across various touchpoints. You can use those insights to improve your customer service, marketing efforts, lead management, and sales.  My article should provide you with a framework for conducting a CRM data analysis. You’ll review some relevant […]

3 Essential Steps to Improve Your Ecommerce Customer Experience

Here’s the thing: Having a product is not enough for your ecommerce business to thrive. This is where ecommerce customer experience comes in. Sure, you must sell a quality product. However, it is not the sole solution to attracting, engaging, and retaining your customers. In fact, the 2019 Yotpo State of Consumer Loyalty reports that […]

How to Use Customer Reviews to Increase Sales

Image Source : Pexels In many cases, reviews are more effective at driving sales than promotional content and paid advertising. Customer reviews influence the purchasing decisions since it boosts their trust in the business.  Customer reviews in marketing are a form of social proof. According to the social proof psychology principle, when people are uncertain, […]

Good Case Practices Used To Skyrocket E-tailing Business

Image source: Pexels With online retailing being bigger than ever, it’s important to stay up-to-date on business strategies to help improve your eCommerce sales. In fact, it is estimated that there will be 2.14 billion global digital buyers in 2021. Of those digital consumers, you have the chance to gain their business and potentially convert […]

5 Ways to Align Sales and Customer Service Teams for Success

Image source: Pexels The way customers perceive your sales and servicing features will determine how they advocate for your brand going forward. Creating a cohesive, seamless customer experience (CX) for new and existing customers is very important. According to published reports, 73% of customers said CX is essential in their purchase decisions, with 43% ready […]