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Customer Complaint

10 Steps to Successfully Handling Complaints Anyone who has ever worked in business knows there are bound to be customer service complaints. Regardless of how dedicated a company is to their customers, there will be an unsatisfied customer sooner or later. There are several ways to successfully handling customer complaints Remain calm and never argue […]

What is Customer Service?

What is customer service and what needs to be done to make it work? In the modern world, success of any company greatly depends on level of customer service it provides. Effective, prompt, and courteous customer service makes clients happy and willing to come back – after all, almost anybody can sell something once; the […]

Customer Loyalty

6 Keys to Earn It and Keep It With Customers Customer loyalty should be the top priority for every customer service driven business. Customer loyalty is priceless. Customers of every kind of business imaginable these days bemoan the state of customer service. While the global economy and the Internet have given businesses the opportunity to […]