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Leading your Sales Team during a pandemic!
Many Sales Leaders are well versed in leading a virtual team but what you will not be familiar with is leading a virtual team during a pandemic. You know what…neither am I.
So how do you deal with the emotions of your team? Not to mention your own emotions on top of all the other issues you may be dealing with. Children at home, elderly parents that need extra support, reduced or possibly no sales, company spending freeze…just to mention a few.
There are so many uncertainties
We have no idea how things are going to roll out these next few weeks. You may feel like you’re losing control…and to be honest…you are!
My view is to focus on the areas you can control…
– Your mental well being — do what works for you so that you can feel your best
– Supporting your team to keep them as stable as possible — video call works best for this
– Listening to each of your sales people’s concerns without judgement or fixing
– Being kind…to yourself and your team
– Creating trust using clear and honest communication
You also need to cut yourself some slack. You weren’t trained to deal with a pandemic in your sales leadership training…that’s if you even got any training at all.
Be realistic about what’s possible
Cold calling people right now probably isn’t a good idea…especially if your service or product is not top of people’s list of priorities at the moment. Reach out to your clients and support them as much as you can…they will be grateful and you will feel like you’re being of value. Serotonin all round 🙂
Do your best at being the best version of a kind human being you can be. Ensure your team feel supported, safe and valued.
That’s all anyone can ask of you right now.
Keep safe and well…and please do the right thing.
Until next time,
PS If you need a heart centred chat or help supporting your team at this time then please do reach out to me.
About the author
Hi I’m Leigh Ashton of The Sales Consultancy
Whether you’re a small business or a leading brand, an area manager or a Chief Executive, whether you’re new to sales or an experienced sales professional. Even if you’re not in sales at all but want to understand it, you’ve come to the right place.
The World of Sales is changing.
Today’s conventional sales training doesn’t address the psychological barriers that get in their way.
My approach takes your sales team through a process that:
* Helps them identify their psychological barriers and gives them the tools to overcome them
* Teaches them how the mind works so they can keep motivated and stay focused
* Gives them the ability to identify the psychological patterns of their clients and prospects so they connect with them at a deeper level and close more sales
And at a higher level…
* It creates more success in other areas of their lives so they are happier generally…and happier sales people generate more sales
Wherever you are on your personal sales journey what’s the best course of action for YOU.
– Sales Training – that actually gets results
– Leadership and Management
– Personal Coaching and Mentoring
– Sales Mentoring Programme
– NLP (Neuro Linguistic Programming) and how it can help you accelerate your success
– Keynote Speaking