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Common Questions and Answers
During these changing times, everyone is concerned about tomorrow and many people are living in fear of the unknown. This fear is causing unreliable hearsay, low team morale and less productivity. However, there is a solution and it is centered on one word – attitude.
Attitude originates from our beliefs. Whatever our beliefs are in ourselves, our organization, our team effectiveness and the general market place, ultimately they are reflected in our attitude. Therefore, our attitude determines how we feel. Our overall feelings lead to actions and it is those actions that achieve results.
If you are not achieving the results you want, you need to get the team involved, and deal with the underlying issues surrounding team effectiveness.
On the upper right side above the line, write the difference between the Average % of team effectiveness and 100%. For example: 65% + 35% A(delta) = 100% Note the delta sign represents the areas of improvement necessary to achieve 100% team effectiveness.
The groups should take approximately ten minutes to list the positive factors; then, each group will share their own list with the others. As a facilitator of team building, encourage frequent applauding. By doing so, the team is demonstrating support and creating an attitude of appreciation; therefore, changing their focus.
After approximately ten minutes of listing areas of improvement, each group will read the list to the others, and applaud accordingly.
However, we can control the manner in which we react, our thoughts, our attitudes and our self talk. Let’s take a look at this list and place brackets around the factors that are not within our control. From that point forward, ignore all uncontrollable factors.
It is the team’s responsibility to identify and then, place each area of improvement under the relevant category. Your end result will identify three to five categories that require improvement. Without a doubt, one of them will be attitude.
What you will find is that attitude will rank the highest return in team effectiveness. Save attitude for a final review. I suggest you create a buzz word incorporating your company, department, or team name with the word attitude.
Here is an example: to the outside world we are known as Microsoft, but there is no sense working on the outside until we fix the inside. Why not create MicroTude, and formulate a list of attitudes related to how we treat each other within the team environment. This list will inevitably focus on factors within our control.
What is preventing your team from said implementation? Record all findings. Finally, acquire a signed commitment from each member of the team. Their signature assures their determination to implement positive change. A team of volunteers will also ensure the tasks are followed to fruition.
As a result of the foregoing exercise, dramatic improvements in both morale and team effectiveness will be apparent.
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