If we are talking about motivation in business, it is actually one topic that generates a lot of interest. After all, motivating employees can make all the difference in increasing productivity for the company. This has an important impact in the area of lead generation. Think about it, if you can get your employees to […]

As you begin to engage your prospect in the sales process, it is important to understand how they move through a decision to find a solution. If you communicate the wrong message at the wrong time, you could risk losing the sale so it is important to understand your customers concerns as they move through […]

Sales professionals usually ask a few questions in order to gain a better understanding of their prospect’s situation. However, most of them don’t probe deep enough into the size and scope of the problem. I remember hearing a great phrase from another sales trainer. He suggested that sales people “pick at the prospect’s scab” which […]

For the self-employed, trade shows and conventions are a golden opportunity to gain exposure for your service or product offering. Unfortunately many hopeful entrepreneurs take on their first show with no idea of how to get the most new business for their trade-show dollars. Trade show participation is typically one of the more costly marketing […]

We’ve all got a pipeline full of them: prospects who sounded good in the beginning, but now there’s no news from them. Are they still interested? Have they found another solution? Was it something we said or is the price too high or have they changed their mind? Who knows – they simply aren’t responsive. […]

If you have to set appointments over the phone then you know that delicate balance between building rapport, creating interest, qualifying and asking for and getting an appointment. It can be difficult knowing exactly when and how to ask for the appointment without sounding like you are closing them, and, of course, there is always […]

It can be a real challenge to land a sweet business deal. Especially in the business of lead generation (those using telemarketing, in particular). The success rate can be really low, regardless of what industry you belong to, but suffice it to say that you will do everything you can to keep the business to […]

Objection Handling | Sales Calls Let’s face it – we’re all busy. This is especially true if you are cold calling and are lucky enough to actually get a decision maker on the phone. Just like you, they’ll be in the middle of at least three things and be on their way to or from […]

How To Overcome the Smokescreen Objection: Have you ever answered an objection from a prospect only to be given another one that was completely unrelated to the first one? And then after you battled your way through that one, you got another, then another? If you’ve been in sales any length of time then I’m […]

Have you ever needed to ask directions? You know, you’re traveling and trying to get to your hotel, or you’re in a different part of the city looking for a restaurant and when you don’t know the way, you stop and ask somebody, don’t you? When you do and they start telling you, what do […]