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Many are wondering what 2014 is going to deliver for us. But instead of wondering, wouldn’t it be great to KNOW what’s coming? In other words why not take control of your 2014? This week. In fact today would be a good day to start!. Below is a set of questions that will really get […]

I read more and more these days about how happiness boosts success at work. In sales some research suggests that happier people make 37% more sales! I reckon there a few companies who would become very happy if they generated 37% more sales. Except it doesn’t work that way round. It’s no good someone who […]

“I Don’t Believe I Can Sell” That one sentiment that at best holds people back. At worst it can kill a business. Even if some of your sales team are not saying this out loud, my experience is that several of them will be thinking it. I’d wager that if your company is not hitting […]

This week’s “Tricks of the Trade” is all about freshening things up a little – changing your thinking around sales and business. After all, are you doing the same things over and over again yet expecting different results? How about changing things around a little? Here’s a mixed bag of ideas to consider… 1. Firstly, […]

Was it Burt Lancaster who came out with those immortal words “If you build it they will come” in that excellent film ‘Field of Dreams’? But in business it’s increasingly clear that if you build it they probably won’t come. Apart from those who would have shown up anyway — and they are often not […]

How good is your company when it comes down to passing your MOT tests? MOT? Moment…Of…Truth. Those occasions when you come into direct contact with your customers and potential customers. Those moments which, ultimately, determine what your customers think of you. It might be an incoming phone call. It might be a chat on an […]

When you arrived at your workplace this morning, did you know exactly what you wanted to achieve today? Did you know what key outcomes you needed to accomplish before leaving this evening in order for you to congratulate yourself and say “that was a great day”? Go on…be honest At my trainings, when I ask […]

I’ve just got back from meeting with my business mentor – and just had to share my enthusiasm for the brilliant support a fabulous mentor can provide! I’m fully confident that, through my mentor, I’m getting the advice, insight and unbiased support I need to realise the business goals we’ve set. How much help do […]

I don’t normally watch ‘Match of the Day’ on TV but it was on over the weekend and I overheard a premiership football player talk glowingly about his “visualisation coach” (he’d just scored the winning goal!) and how they work together as part of his match preparation. Back in the studio, ex players from a […]

When you sell, it’s really easy to talk about you, your company and how good your products and services are. Yet to do so would be a mistake. This approach will rarely work. Yes, there will be a stage during the sales process when you’ll need to talk about how you can help your potential […]