New 'digital listening tools' are providing organizations with greater insight into the sales pipeline than ever before. By leveraging comprehensive, real-time analytics, sales reps can see how a proposal moves through the pipeline, identify all decision makers, and learn about customer hot buttons to keep sales on track.

When you hire outbound telemarketing services, what is the best way to pay the callers to set appointments, qualify leads, and do other prospecting tasks for you? Some people in the industry put their callers only on commission to encourage high-performance while others pay a reasonable base wage and offer opportunities for bonuses and incentives based on success.

Keep Calm Communicate and Become an Effective Leader

How to become an effective leader in your company and drive results

Whether you are an aspiring executive or in a support role in the workplace, successful interaction and effective communication skills are a key ingredient to business success. The art of excelling in communication builds better relationships, harnesses a sense of community within the workplace, increases employee retention and maximizes productivity within an organization.

I'M A BIG BELIEVER IN YOU GET WHAT YOU EXPECT, NOT WHAT YOU HOPE FOR. DO ATHLETES WORK ON BUILDING THEIR POSITIVITY BEFORE A PERFORMANCE? DEFINITELY. How do you put yourself in a positive state? What about your team?

Why you need more I.P.A For most of us, after our summer holidays, we share that foreboding as we crack up our laptops wondering what 'the figure' of emails will be. Then there are the bragging rights. I reckon most people share their inbox total with their immediate colleagues within 30 minutes of discovering it (go on -- be honest!). And there's that tinge of disappointment if a colleague has a higher total than you! Not that I've got involved with any of that nonsense myself :) Seriously...

Why are Selling Techniques so bad? You will know by now I'm on a mission to improve the nation's selling techniques. It seems every day I collect more evidence of just how big a challenge that is going to be! On the other hand a bottom less pit of potential work it seems. Take my colleague Jonathan's example from a while ago...

What Language are you Speaking? The language you use has a massive impact on your results. That goes for the language you speak, and the language that meanders around internally in your head. If you keep saying things are hard...guess what, it will be hard! You're instructing your brain to expect hard, expect tough...and so that's what it will deliver for you.

Most companies I help receive incoming enquiries -- via the telephone line, emails, exhibitions, the list goes on. None of these companies convert 100% of those enquiries into a sale. Of course, 100% conversion is pushing it a bit! However -- there's no doubt that all of these companies had potential to increase their conversion rate, in many cases by a considerable amount.

The Three P's of Selling

Passion, Pride, and Perseverance

Before we even hit the road as sales professionals, we have to check our "equipment." That's our attitude toward selling. I call it "The Three P's of Selling": passion, pride, and perseverance.

Selling goods and services directly to consumers can be tough, but when you are in a commission-based retail store, the competition from other sales personnel makes your job tougher. Here are some suggestions on how to improve your sales despite the competition